Deployment Manager

London or New York | Deployments | Full-time

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Who we are

We’re building products to improve the lives of people in emerging markets by connecting them to global payment networks.

 

In many of the countries we work in, digital mobile money services like M-Pesa have become a vital part of the financial system. The Segovia payments platform enables enterprise customers to send money to mobile money networks across Africa. We help non-profits provide assistance to people living in poverty, agricultural firms pay farmers for their crops, and gig economy startups pay workers – and there are many more opportunities for impact.

 

We recently joined the Crown Agents Bank Group and are a small, venture-backed NY/London/Africa-based team and are looking to hire extraordinary people who are excited by our mission and share our values. We have competitive salary and stock options, flexible hours, unlimited vacation, and great medical, dental, and vision benefits.

 

The role

As a deployment manager, you’d be the face of Segovia. You would own the success of major initiatives and communication of process and product to existing and potential clients. You would employ your qualitative and quantitative insights to drive client usage and happiness.

 

Requirements

  • At least three years of experience as a deployment, product, or project manager, including holding lead responsibility for client relationship(s)
  • Ability to quickly understand new technical concepts and communicate them to both technical and non-technical audience
  • Experience with programming and data analysis, for example Python, R or SQL
  • Strong independent research and due diligence skills for business strategy decisions and client solutions
  • Interest and/or experience working with NGOs and businesses in emerging markets, including ability to travel frequently to/within Africa
  • Comfort understanding what clients need, prioritizing their requirements, and working closely with engineers and external partners to bring them to fruition
  • Attributes that allow you to create a great experience for our clients including empathy, adaptability, patience, resilience, proactivity, outstanding communication skills
  • Mission-oriented focus and desire to work on something with significant impact on the world
  • Excitement about working on a small team and helping shape its culture as we grow
  • Passion for travel to emerging markets regularly

 

Ideally you

  • Have experience in the payments space
  • Enjoy developing individuals and teams
  • Are multilingual in addition to English -- French, Arabic, Spanish, Portuguese, Swahili and are just a few suggestions!